Privacy Policy
3337bet

1 Information We Collect

When you register for an account, access the 3337bet platform, place bets, make deposits or withdrawals, or contact our support team, we collect certain categories of personal information. The data collected falls into two broad categories: information you provide directly and information gathered automatically through your use of the platform.

1.1 Information You Provide Directly

• Identity data: Full legal name, date of birth, and gender, collected during account registration and KYC verification.
• Contact data: Email address, mobile phone number, and residential address (including city, district, and postcode).
• Verification documents: Copies of government-issued photo identification (e.g., National Identity Card, passport, or driving licence) and proof of address documents (e.g., utility bills, bank statements) submitted as part of our Know Your Customer (KYC) process.
• Financial data: Payment method details including bKash, Nagad, Rocket, and Upay wallet identifiers; bank account details for Dutch-Bangla Bank and BRAC Bank transfers; and masked card numbers for Visa and Mastercard transactions. Full card numbers are never stored by 3337bet and are handled exclusively by our payment processors.
• Account credentials: Username and hashed password. Passwords are never stored in plain text.
• Communications data: Records of messages, complaints, support tickets, and any other correspondence you send to or receive from our customer support team.

1.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, bets placed, session duration, click-through paths, deposit and withdrawal history, and feature interactions.
• Location data: General geographic location derived from your IP address. We do not collect precise GPS coordinates.
• Cookie and tracking data: Data collected via cookies, pixel tags, and similar technologies as described in Section 4 of this policy.

2 How We Use Your Data

3337bet uses the personal data we collect for specific, defined purposes. We do not use your data in ways that are incompatible with the purposes listed below without first notifying you and, where required by law, obtaining your consent.

Where 3337bet wishes to use your personal data for a purpose not listed above, we will inform you in advance and, where required, seek your explicit consent before proceeding.

3 Legal Basis for Processing

3337bet processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing your data is necessary to perform the contract between you and 3337bet — that is, to operate your account, process transactions, and deliver the services you have requested.
• Legal obligation: Certain processing activities are required for 3337bet to comply with applicable legal and regulatory obligations, including anti-money-laundering (AML) regulations, Know Your Customer (KYC) requirements, and fraud prevention duties.
• Legitimate interests: We process some data based on our legitimate business interests, such as improving platform security, preventing fraud, conducting analytics, and enhancing user experience — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we send you direct marketing communications or deploy non-essential cookies, we do so based on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the legality of prior processing.

4 Cookies & Tracking

3337bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and where applicable, deliver relevant promotional content. Cookies are small text files placed on your device when you visit the 3337bet website.

4.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences, and recently viewed games to improve your experience on return visits.
• Analytics cookies: Collect anonymised or pseudonymised data about how users interact with the platform — including pages visited, session duration, and error events — to help us identify areas for improvement.
• Marketing cookies: Used (with your consent) to deliver relevant promotions and track the effectiveness of our marketing campaigns. These may be set by us or by trusted third-party advertising partners.

4.2 Managing Your Cookie Preferences

You may control or delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete stored cookies on a session-by-session basis. Please note that disabling strictly necessary cookies will prevent you from using key features of the 3337bet platform, including logging in and placing bets.

5 Data Sharing & Disclosure

3337bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the circumstances described below, and only to the extent strictly necessary for the specified purpose.

5.1 Service Providers and Data Processors

We engage trusted third-party service providers who process personal data on our behalf and under our instruction. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank for the processing of deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification platforms that assist us in validating government-issued identity documents and confirming player age.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who may receive limited session and game-play data necessary to deliver their games.
• Analytics and fraud prevention providers: Third-party analytics platforms and fraud detection services that help us monitor platform integrity and detect suspicious behaviour.
• Customer support platforms: Third-party helpdesk and live-chat software used to manage and respond to player support requests.

All service providers who receive your personal data are contractually bound to process it only for the purposes specified, in accordance with our instructions, and with appropriate technical and organisational security measures in place.

5.2 Legal and Regulatory Disclosure

3337bet may disclose your personal data to regulatory authorities, law enforcement agencies, or other governmental bodies where required to do so by applicable law, court order, or binding regulatory directive. We will inform you of such a disclosure where we are legally permitted to do so.

6 Data Retention

3337bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods generally apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. In the event of an ongoing legal dispute, investigation, or regulatory inquiry, data may be retained beyond the standard period until the matter is fully resolved.

7 Your Rights

As a data subject, you hold the following rights in relation to the personal data that 3337bet holds about you. To exercise any of these rights, please contact us in writing at support@3337bet. We will respond to all verified requests within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is being processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing and there are no overriding legitimate grounds. This right is subject to our legal retention obligations.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data is being contested or while an objection is being considered.
• Right to data portability: Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, we will cease processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

8 Security Measures

3337bet employs a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we are committed to maintaining industry-standard protections across our platform infrastructure.

8.1 Technical Safeguards

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 3337bet platform is encrypted using 256-bit SSL/TLS protocols. Look for the padlock icon in your browser address bar to confirm an encrypted connection is active.
• Password hashing: User passwords are stored using modern cryptographic hashing algorithms. Plaintext passwords are never stored or transmitted.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their accounts. Where 2FA is enabled, a one-time code is required alongside your password at each login.
• Access controls: Access to personal data within 3337bet's internal systems is restricted to authorised personnel on a strict need-to-know basis. Role-based access controls are applied across all data systems.
• Intrusion detection: Our platform infrastructure is monitored continuously for suspicious activity, attempted breaches, and anomalous access patterns.

8.2 Organisational Safeguards

All employees and contractors of 3337bet who handle personal data are bound by confidentiality obligations and receive regular data protection training. Access privileges are reviewed periodically and revoked promptly upon termination of employment or contract.

9 Third-Party Services

The 3337bet platform integrates with a number of third-party services to deliver a complete gambling and entertainment experience. These integrations may involve the transfer or sharing of limited personal data as described in Section 5 of this policy. The third-party services currently integrated with 3337bet include:

• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game sessions may transmit your player session token and game activity to these providers for the purpose of delivering real-time game content and settling game outcomes.
• Payment gateway providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. Transaction data is shared with these providers solely to process deposits and withdrawals.
• Analytics platforms: We may use third-party web analytics tools to collect aggregated usage statistics. These tools may use cookies and collect anonymised data about how users navigate the platform.

Each third-party provider operates under its own privacy policy, which governs their independent use of any data they receive. 3337bet is not responsible for the data practices of third-party providers acting in their capacity as independent data controllers. We encourage you to review the privacy policies of any third-party service you interact with directly.

The 3337bet platform does not contain links to external third-party websites. Any content or functionality available through the platform is delivered directly by 3337bet or by integrated service providers operating under data processing agreements with us.

10 Policy Updates

3337bet reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of our platform. The most current version of this policy will always be available at /privacy-policy on the 3337bet website, with the effective date of the latest revision displayed prominently at the top of the document.

Where updates to this policy are material — meaning they represent a significant change to how your personal data is collected, used, or shared — 3337bet will notify registered account holders by email at least 14 calendar days before the revised policy takes effect. For minor, non-substantive updates (such as typographical corrections or clarifications that do not alter the substance of our data practices), no advance notification is required.

Your continued use of the 3337bet platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any material change, you may close your account in accordance with the account closure procedure described in our Terms & Conditions.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 3337bet processes your personal data, please contact our data support team using the details below. We aim to respond to all privacy-related enquiries within 5 business days.

For formal complaints regarding the processing of your personal data that cannot be resolved through our internal support process, you may escalate your complaint in writing to our dedicated compliance team. We will acknowledge receipt within 3 business days and provide a substantive response within 14 calendar days of receiving your formal complaint.

All privacy-related communications must be submitted in English to ensure accurate and timely processing by our support team. 3337bet is committed to handling every data enquiry with diligence, transparency, and respect for your rights as an individual.